Terms and Conditions

Privacy Policy:
We are totally committed to respecting your privacy and we will not pass on any details that we collect about you to any third party.

The information that we use relates to the processing of orders, the despatch of goods, the processing of payments and the way we communicate with you about our range of products and services.We will never collect sensitive information about you without your explicit consent.

If you do not wish to receive details of any future promotional material from Desina, please contact us at hello@desina.co.uk and we will make sure your details are omitted from our mailing list.

Secure Shopping:
Desina’s online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe environment.

All transactions are totally secure because all the details that you send to us are encrypted and sent across a secure connection. You can see that the shopping bag and checkout is a secure area of our site because a padlock symbol or key will appear in you browser.

The price you pay is the price shown in the checkout section of our website at the time you place your order. If an error in pricing occurs, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If you cancel and you have already paid for the goods, you will receive a full refund.

Desina accept the following payment types:

To give you even more confidence in shopping online with Desina, we have introduced fraud prevention tools, including Verified by Visa and MasterCard SecureCode to our site. These services enhance your existing card account against unauthorised use when you shop with us, giving you additional security during the checkout process.

We will not take payment from your card until the goods are dispatched. Alternatively you can place your order via email and send us a cheque made payable to Desina Limited.

Errors and Omissions:
Desina Limited cannot be held responsible for any errors or omissions contained within the website.

Trade Mark:
Desina is a registered trade mark of Desina Limited in the UK. Other products and company names mentioned on our website maybe the trademarks or registered trademarks of their respective owners.

Our website design, text, graphics and images are owned by Desina Limited and reproduction of any of these without our prior written permission is strictly prohibited.